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whatsappSep 11, 202611 min

24/7 WhatsApp Support Lessons from Anak Krakatau

Sudden activity around Anak Krakatau mirrors how digital customers behave: unpredictable and non-stop. This article breaks down how to architect 24/7 automated WhatsApp customer support that stays reliable and human-centric.

whatsappJul 2, 202610 min

Automated 24/7 WhatsApp Support for Sumut SPMB

How universities in North Sumatra can turn SPMB peak season chaos into a structured, always-on experience with automated 24/7 WhatsApp customer support.

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